1: Introduction
This guide is for e-money institutions and payment institutions authorised in the UK by the Financial Conduct Authority (FCA). Collectively, these are known as Non-Bank Payment Service Providers (NBPSPs).
NBPSPs have been eligible to hold accounts, subject to appropriate safeguards, in the Bank’s Real Time Gross Settlement (RTGS) system to support payment system settlement since 2017. This can reduce their reliance on commercial sponsors who also offer payment services and so are competitors. It can also support increased resilience, competition and innovation for payments.
It sets out information for NBPSPs who wish to settle directly in one of the payment systems that settles in RTGS and describes the steps required to successfully apply for and gain access.
At present, arrangements are only in place for NBPSPs to settle in Bacs, Faster Payments and the Image Clearing System – all operated by Pay.UK. For Faster Payments, there is also a model for directly-connected non-settling participants. This provides many of the benefits associated with direct access but not does not require a settlement account in RTGS.
Similar arrangements exist for LINK, Mastercard, and Visa where it is possible to be a direct participant in most respects but to settle indirectly via another organisation.
UK payment systems that settle in RTGS
The Bank provides settlement services to CHAPS as well as several retail payment systems listed below.
CHAPS is a sterling same-day system that is used to settle high-value wholesale payments as well as time-critical, lower-value payments like buying or paying a deposit on a property. CHAPS is operated by the Bank.
Payment systems that settle on a net basis, once or more a day in RTGS are:
- Bacs, Faster Payments, and the cheque-based Image Clearing System – these are all operated by Pay.UK
- LINK, the UK’s ATM network.
- Mastercard and Visa which are global card networks.
- PEXA which orchestrates property transaction payments.
Payment systems require a ‘settlement service provider’ to provide final settlement between direct participants. The majority of UK payment systems use the Bank as a settlement service provider, with settlement taking place across accounts held by settlement participants in the Bank’s RTGS infrastructure.
At present, arrangements are only in place for NBPSPs to settle in Bacs, Faster Payments and the Image Clearing System – all operated by Pay.UK.
Payment system access
Generally, there are two routes for payment service providers to gain access to payment systems: direct and indirect. The selection of the most appropriate option will depend on an organisation’s specific requirements.
- An organisation has direct access to a payment system if it has a direct relationship with the payment system operator and, where relevant, can provide payment services to other financial institutions and its customers. Criteria for access are set by the payment system operator (see Box A: payment system eligibility criteria for direct access).
- An organisation has indirect access to a payment system if it has a contractual arrangement with an organisation with direct access to a payment system. This access method is also commonly known as a sponsorship, correspondent or agency banking. It can provide a cost-effective alternative to direct access.
In some cases, an organisation with indirect access may also provide payment services to other payment service providers.
Box A: payment system eligibility criteria for direct access
Each payment system has its own published eligibility criteria for directly settling participants. These criteria typically cover
- Participant status – the type of regulatory authorisation that an organisation should hold.
- Legal arrangements
- Enter into the contractual arrangements required by the payment system operator for participants.
- If requested, provision of an independent legal opinion to confirm that any contractual arrangements associated with payment system participation will be legally binding and enforceable.
- Settlement – to hold, or to have access to, an account in RTGS that may be used for settlement (for systems that settle in RTGS).
- Fees – agreement to pay all relevant fees and any other applicable costs, as requested.
- Compliance
- Agreement to comply with the payment system rules as well as contractual, operational and technical requirements.
- Complete participant assurance activity and improvement actions as required by the payment system operators. Typically as a condition of onboarding as well as ongoing access.
2: NBPSP access to RTGS accounts for settlement
Accounts in RTGS are provided solely for the purpose for the NBPSP to meet its payment obligations and subject to associated maximum holding balances. As NBPSPs are required to manage client funds in a manner consistent with relevant safeguarding regulations they will continue to require a commercial bank relationship to support any of its services subject to client funds safeguarding requirements, as well as its own corporate financial management.
NBPSPs who are not CHAPS direct participants require a CHAPS sponsor to support the funding and defunding of account held in RTGS via CHAPS.
Eligibility for NBPSP to hold accounts to settle payment system obligations in RTGS
Only FCA-authorised electronic money institutions and authorised payment institutions are eligible for access to RTGS. Some payment institutions may also be regulated by HM Revenue & Customs for anti-money laundering purposes (depending on business model).
To hold accounts in RTGS a NBPSP must:
- Meet the eligibility criteria for at least one of the payment systems that settle in RTGS where access for NBPSPs is supporting. This is currently Bacs, Faster Payments and the cheque-based Image Clearing System.
- Meet the eligibility criteria for holding a settlement account in RTGS. These are set out in the RTGS Rules. Access to a settlement account remains at the sole discretion of the Bank.
- Successfully complete an FCA supervisory assessment including a s166 skilled person report and any applicable remediation actions identified. The FCA must provide a non-objection to the Bank that it is satisfied before the Bank decides whether access to RTGS will be granted.
- Have the operational capacity to participate, and efficiently settle transactions, in RTGS.
- Enter into the RTGS Terms & Conditions including relevant annexes.
Organisations that register to be a small (rather an authorised) electronic money or payment institution are not eligible to hold accounts in RTGS.
Operational requirements
A NBPSP should maintain account balances that minimise the risk of disruption of insufficient funds being available. For NBPSPs, this includes taking account of:
- Maximum balance requirements
- Upcoming obligations for payment system settlement
Access is required to Swift to access BERTI, the user interface for RTGS which allows account holders to monitor and manage account balances as well as to defund balances to commercial sponsor banks.
Account types for NBPSPs in RTGS
NBPSPs can only hold settlement (and prefunding) accounts in RTGS. As NBPSPs are ineligible for participation in the Sterling Monetary Framework, they are not eligible to hold a reserves account. This is principally because NBPSPs do not undertake maturity transformation activities.
Settlement accounts
NBPSPs can choose to settle payment system obligations using ‘own funds’ or ‘client funds’. Some NBPSPs may choose to settle using both but, importantly, the funds cannot be comingled, in line with the legislative framework.
- All NBPSPs will be given an own funds settlement account, as we pay interest (on prefunding account balances only) and debit fees from this account.
- A client funds settlement account is a designated safeguarding account for client funds (ie relevant funds).
Interest is not paid on balances held in own funds settlement accounts or client funds settlement accounts.
Prefunding accounts
Settlement of retail payment systems commonly takes place on a deferred basis relative to customer payments which leads to the build-up of financial risks.
Our RTGS service can support prefunding using central bank money. This eliminates settlement risk in the payment system between settlement participants. It does this by capping the maximum net obligations of the settlement participants in the system and prefunding being held in RTGS up to that cap. This ensures fulfilment of the settlement participants’ net obligations in the event of their default.
- Separate accounts, known as prefunding accounts, hold funds up to the value of that participant’s cap. For NBPSPs, these are ‘settlement collateralisation accounts’ if own funds and ‘completion funds accounts’ if client funds.
- A prefunding account is automatically provided for settlement participants in prefunded payment systems settling in RTGS; there is no separate application process for the prefunding account.
- The prefunding account is not used for settlement ordinarily; this takes place across a settlement account. Funds on the prefunding account would only be used to complete settlement where funds were not available on the account ordinarily used for settlement for operational or financial reasons.
An appropriate level of prefunding should be maintained to minimise the risk of out-of-hours requests to adjust prefunding levels. Prefunding can be difficult for NBPSPs that may only hold client funds for a short time. NBPSPs should consider carefully how to hold a sufficient level of prefunding.
Maximum balance requirements
NBPSPs are subject to maximum balance requirements in RTGS on own funds and any client funds settlement accounts.
We can apply maximum balances (determined as appropriate by us for settlement purposes) on settlement-only accounts. NBPSPs must ensure that the overnight balance does not exceed the maximum balance. Any excess funds should be held in a commercial bank account.
In determining the maximum balance, we will consider relevant factors, given the potential impact on our mission of maintaining monetary and financial stability. Some examples of the factors considered may include:
- historic settlement information of the account holder;
- routine and peak liquidity requirements and projections; and
- discussions with the account holder in support of understanding their current and future requirements.
Box B: safeguarding – compatibility with holding client funds in RTGS
NBPSPs are required to safeguard any ‘relevant funds’ in accordance with the Payment Services Regulations 2017. Legislation allows for this to be done in a number of ways, including by placing the funds in an account with an authorised credit institution or the Bank of England. See regulation 23 of the Payment Services Regulations 2017 and chapter 10 of the FCA’s Payment Services and Electronic Money – Our Approach.
Relevant funds safeguarded in this way must be segregated from any ‘own funds’ a NBPSP holds. This is true for own funds and client funds held in RTGS. RTGS accounts should only hold the type of funds they are designated for.
The Bank and Pay.UK have designed account arrangements which allow NBPSPs to meet safeguarding requirements, though responsibility for ensuring that ‘client funds’ (i.e. ‘relevant funds’) are adequately safeguarded, and all relevant regulations are complied with, remains with the NBPSPs.
3: Application processes
Each payment system operator has a structured application process for direct access. NBPSPs should contact the relevant payment system operator directly.
- For CHAPS, this is the Bank of England.
- For Bacs, Faster Payments and the cheque-based Image Clearing System this is Pay.UK.
The Bank, as the operator of RTGS, also takes a decision on whether to grant access alongside the decisions made by the relevant payment system operator.
NBPSPs should consider early on whether to settle in own funds and/or client funds. And, where applicable, their ability to provide prefunding.
Timelines
There are several factors which drive how long it might take a NBPSP to gain direct access.
- Availability of onboarding and testing slots for the payment system and to RTGS.
- NBPSP technical readiness.
- If a NBPSP is already authorised or not.
- Time to complete the NBPSP takes to complete actions arising from the s166 supervisory assessment.
NBPSPs should plan on the basis it is likely take at least twelve months to gain direct access once activities with the FCA have been completed. Payment system operators and the Bank, as the operator of RTGS, take into account demand from organisations for direct access and the level of readiness of each applicant when allocating onboarding slots.
Onboarding stages
Activities |
Stage |
Initial engagement with payment system operator.
As part of initial engagement, the Bank, FCA and the payment system operator will engage with the NBPSP to discuss the requirements of RTGS access including potential onboarding slots. |
CHAPS: Early interest and pipeline management Pay.UK: Discovery |
A NBPSP should create a project plan followed by
NBPSPs will have to complete an FCA supervisory assessment including a s166 skilled persons review. The Bank will inform the FCA when it believes a NBPSP is ready to undergo the supervisory assessment. The FCA generally requires the NBPSP to have actively undertaken regulated activities for at least nine months before it will conduct the s166 skilled persons review. If the payment system operator is happy to progress the NBPSP’s application, following a risk assessment, a provisional onboarding slot will the allocated (and agreed with the Bank, as the operator of RTGS). |
CHAPS: Pre-implementation. For CHAPS, this includes submission of a gap analysis against CHAPS requirements. Pay.UK: Definition and planning; Assurance |
A NBPSP must successfully
A final go-live date will be agreed with the NBPSP. |
CHAPS: Implementation Pay.UK: Design and testing |
Before go-live:
|
CHAPS and Pay.UK: Pre go-live |
Complete a post implementation review. |
CHAPS and Pay.UK: Post go-live |
Ongoing requirements
NBPSPs with settlement accounts in RTGS are typically subject to on-going, enhanced supervision for an appropriate period to assess their continuing compliance with the regulatory requirements. An assessment will typically include monitoring the completion of any outstanding areas of feedback, which were not required to be completed prior to NBPSP gaining direct access to RTGS. And taking steps to understand how the NBPSP’s business model and strategy is evolving, including identifying where new risks of harm may be forming. This is likely to include requiring the NBPSP periodically to commission independent audits covering key risk areas.
NBPSPs must continue to comply with the relevant RTGS and payment system documentation. For RTGS, this includes the RTGS Terms & Conditions as well as the RTGS Rules. For CHAPS, this includes the CHAPS Reference Manual.
Box C: FCA supervisory assessment - onboarding
Ahead of providing a non-objection to the Bank, the FCA requires a NBPSP to provide a s166 skilled person review - a report by a skilled person under section 166 of the Financial Services and Markets Act 2000.
The s166 will assess compliance with existing regulatory requirements for NBPSPs (as laid out in the Payment Services Regulations 2017, the E-Money Regulations 2011, the Money Laundering Regulations 2007 and other relevant legislation).
The s166 will typically include an assessment of:
- governance and risk management arrangements (including governance, financial and IT risk controls);
- safeguarding systems and controls of customer funds;
- prudential risk management; and
- financial crime (this will usually be a separate assessment).
The FCA will engage with the NBPSP before the s166 review starts, to explain the process in more detail and what will be covered under the separate general and anti-money laundering assessments.
Following the completion of the s166, the FCA will determine if a remediation plan following findings from the s166 is needed. The remediation plan may include specific areas the NBPSP will need to address. Before the Bank decides whether access to RTGS will be provided, the FCA must provide a non-objection to the Bank that it is satisfied that specific areas in the remediation plan have been addressed. The FCA’s non-objection helps the Bank to gain confidence that the NBPSP can meet the obligations of an RTGS settlement account holder under the RTGS eligibility criteria and contractual requirements.
For firms who are separately supervised by HMRC for compliance with financial crime requirements, confirmation must also be provided by HMRC.
Annex: Glossary
Term |
Description |
Authorised e-money institution (authorised EMI) |
The FCA authorises e-money institutions under the Electronic Money Regulations 2011. If an institution generates average outstanding e-money of more than €5mn or has a monthly average of over €3mn in relevant payment transactions, it must be an authorised e-money institution rather than a small e-money institution. There is no minimum turnover to become an authorised EMI. |
Authorised payment institution (authorised PI) |
The FCA authorises payment institutions in accordance with the Payment Services Regulations 2017. If an institution’s average monthly turnover in payment transactions exceeds €3m, it must be an authorised payment institution rather than a small payment institution. There is no minimum turnover threshold to become an authorised PI. |
Clearing |
The process of transmitting, reconciling and confirming payments prior to settlement. For net settlement systems, this will include a netting process and calculating final settlement positions. |
Prefunding account |
An account used to hold funds to ensure settlement can complete in the event of a participant default. For NBPSPs there are two different types:
|
Non-Bank Payment Service Provider (NBPSP) |
A non-bank payment service provider typically refers to authorised EMI and authorised PI when used in the context of access to RTGS. |
Payment Service Provider (PSP) |
A payment services provider, as defined in the Payment Services Regulations 2017, is an institution which offers payment services to customers, whether they are businesses or retail consumers. PSPs include banks, building societies, e-money institutions and payment institutions. |
Real Time Gross Settlement (RTGS) system |
The RTGS system is an accounting platform which holds accounts for financial institutions which allows them to settle sterling obligations arising from their participation in payment systems. |
Real-time gross settlement |
A model for settlement whereby each transaction is settled individually and in real time. CHAPS is the only payment system in the UK that uses this settlement model. |
Settlement |
The discharge of obligations in respect of funds owing between participants in a payment system. |
Settlement account |
An account held in RTGS which can be used by NBPSPs (and other organisations) to settle obligations arising from participation in the payment systems. |
small e-money institution |
An e-money institution may register to be a small e-money institution if its business does not exceed average outstanding e-money of €5m, or a monthly average of over €3m in relevant payment transactions. These institutions can provide unrelated payment services (ie payment services that are not related to the issuance of e-money) as long as the average monthly turnover does not exceed €3m. |
small payment institution |
A payment institution may register to be a small payment institution if its average monthly turnover of payment transactions does not exceed €3m. |